Solid waste supervisors play an essential role in running an efficient waste and recycling operation. They oversee a segment of the collection workforce, often from the field, supporting drivers and deploying and redeploying vehicles based on changing circumstances.

From bad weather to overflowing bins to improper setouts, skilled supervisors adapt and ensure that garbage gets collected efficiently every day. If your city still manages to collect waste and recycling even in extremely difficult times, such as when a large percentage of the vehicles are down for maintenance, your local supervisors and their teams are probably involved. However, this critical role is usually under-resourced, especially when it comes to technology. But not anymore.

The solution

Supervisors need technology solutions that empower them to do their jobs more efficiently and effectively. Crucially, they need these solutions to be available where they spend much of their time—in the field, checking on collection efforts, meeting with residents, and overseeing the day-to-day of waste collection operations.

By leveraging the power of apps and other cloud-based technologies, supervisors in the field can connect to data flowing between the vehicles and the dispatch shop, further helping them optimize heavy-duty fleet operations.

Rubicon is proud to offer an app specifically for field supervisors. Our app delivers the following benefits:

• Route and driver management: Progress tracking is critical for timely route completion. Managers can monitor every active route in real-time, with reports containing essential details such as trip time, number of stops and whether driver assistance was required.
• Live issue tracking: Drivers can report service issues such as bins not out, inaccessible bins and contaminated loads. Supervisors can view real-time status updates and notify customers of problems that need to be corrected, allowing for same-day solutions and saving valuable resources.
• In-app communication: The app provides a centralized communication network with hands-free notifications, reducing distracting radio chatter and improving driver safety. It also allows direct communication between supervisors, drivers and other colleagues.
• Safety monitoring: Waste and recycling collectors perform one of the most dangerous jobs in the United States. The app allows managers and supervisors to conduct safety inspections, evaluate drivers and ensure the well-being of employees and the community at large.

Access to real-time data and analytics enables public works supervisors to make informed decisions and optimize their waste and recycling routes on the go. This improves fuel consumption, lowers vehicle wear and tear and reduces greenhouse gas emissions. Fast response times to live issue reports can help minimize delays, ensuring a clean and healthy environment for communities everywhere.

RUBICONSmartCity is the smartest way for cities, counties and other municipalities to manage heavy-duty fleets. It is a proprietary, cloud-based technology suite that helps local governments run faster, smarter and more effective waste, recycling and heavy-duty municipal fleet operations. Local governments today are required to do more with less. RUBICONSmartCity helps existing government-owned fleets improve neighborhood streetscapes by monitoring vehicle health, improving driver behavior and ensuring that materials are collected efficiently. The results: fewer vehicle accidents, less road wear and safer communities.